QUALITY MANAGEMENT

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OPTIMUM will perform an expert assessment of the quality system and propose improvements.

Our tasks are:

  • Evaluate and improve the Quality Management System;
  • Evaluate and improve the Management System of nonconforming products;
  • Implement methods to improve the quality of products (services) and reduce costs (cost reduction);
  • Evaluate suppliers (working out complaints, methods of work to improve quality);
  • Evaluate and improve the Measurement Management System;
  • To train your staff in techniques and tools;
  • To lead projects to reduce the level of defects and reduce costs.

ASSESSMENT AND IMPROVEMENT OF THE QUALITY MANAGEMENT SYSTEM
Experts of the OPTIMUM company:

  • they will assess the current state of the enterprise (the presence and adherence of the company to the Quality Management System);
  • They will propose an improvement plan and work together to implement it and evaluate its effectiveness
  • to help increase customer satisfaction
  • and reduce costs caused by working with non-conforming products (raw materials. Semi-finished products)

EVALUATION AND IMPROVEMENT OF THE NONCONFORMING PRODUCT MANAGEMENT SYSTEM

After analyzing the current state, you will be offered a Management System for nonconforming products or an improvement to your current System. This will improve quality, reduce costs, reduce the likelihood of delivering low-quality products, reduce the number and degree of complaints from your customers, increase customer satisfaction, transfer some of the efforts and costs to your suppliers as part of quality control of the raw materials and semi-finished products and work with suppliers to improve the quality of their products.

IMPLEMENTATION OF A METHODOLOGY FOR IMPROVING THE QUALITY OF PRODUCTS (SERVICES) AND COST REDUCTION (COST REDUCTION)

We will help you implement modern methods of work to improve quality to the required level, reduce the cost of low-quality products (marriage, recycling, repair, disposal, storage).

EVALUATION AND IMPROVEMENT OF WORK WITH SUPPLIERS (ELABORATION OF COMPLAINTS, METHODS OF WORK TO IMPROVE QUALITY)
OPTIMUM experts will use special techniques to evaluate suppliers for:

  • availability and adherence to Systems that provide you with a high-quality product / services;
  • the supplier's real capabilities to provide you with the declared quantity of products (confirmation of the required capacities, resources, etc.);
  • reducing the cost of low-quality products;
  • reducing your losses caused by the supply of low-quality raw materials or components from the supplier (quality, packaging, timing).

EVALUATION AND IMPROVEMENT OF THE MEASUREMENT MANAGEMENT SYSTEM

We will analyze your measurement system and suggest the best solutions to obtain more accurate data and work more focused on problems

TRAINING OF PERSONNEL IN METHODS AND TOOLS FOR QUALITY CONTROL /IMPROVEMENT

    We will train the staff in systematic work on quality issues.

LEADING PROJECTS TO REDUCE THE LEVEL OF DEFECTS / REDUCE COSTS

We will identify and evaluate quality improvement projects. We organize joint work using advanced methods of fighting for quality.

OPTIMUM's experts have extensive experience in the effective use of tools for: setting up Quality Systems, improving quality and reducing costs due to the production of low-quality products.

EXPERIENCE:


  • reducing the level of marriage;
  • implementation and maintenance of a Quality Management System;
  • preparation for ISO 16949; 9001 certification / annual ISO confirmations;
  • implementation of a Nonconforming Product Management System;
  • implementation of a System of level audits of the process;
  • implementation of the Product Audit System;
EFFECTIVE USE OF TOOLS AND TECHNIQUES:
Tools:

  • control:
Control cards;
Scatter chart;
Stratification;
Checklists.
  • management:
    • Affinity diagram;
    • Relationship diagram;
    • Decision Making Diagram (PDPC);
    • The priority matrix.
  • analysis:
    • Global 8D – The process of systematic problem solving;
    • FMEA (Failure Mode and Effects Analysis) – Analysis of the types and consequences of failures;
    • Quality Map;
APQP (Advanced Product Quality Planning) – Long-term product quality planning;
Benchmarking.


METHODOLOGIES:

  • Red Corner - A system for dealing with recurring defects;
  • SPC (Statistical Process Control) – Statistical Process Management;
  • 6 Sigma is a high–tech technique for fine-tuning business processes based on mathematical statistics;
  • POKA-YOKE / ERROR PROOFING – Error Protection;
  • MSA (Measurement System Analysis) - Measurement System Analysis System;

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